Notices

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MyDeedSearch – title deed copies and Deeds Office documents online

Terms & Conditions

These terms govern your use of mydeedsearch.co.za and any search or document you order through it.

About us

MyDeedSearch provides property and Deeds Office information to the consumer. We allow access to information historically restricted to property professionals.

Use of site

You may only use this site to browse the content and make legitimate purchases, and shall not use this site for any other purposes, including without limitation to make any speculative, false or fraudulent purchase. This site and the content provided in this site may not be copied, reproduced, republished, uploaded, posted, transmitted or distributed. “Deep-linking”, “embedding” or using analogous technology is strictly prohibited. Unauthorised use of this site and/or the materials contained on this site may violate applicable copyright, trademark or other intellectual property laws or other laws.

Disclaimer of warranty

The contents of this site are provided “as is” without warranty of any kind, either expressed or implied, including but not limited to warranties of merchantability, fitness for a purpose and non-infringement.

The owner of this site, the authors of these contents and in general anybody connected to this site in any way, from now on collectively called “Providers”, assume no responsibility for errors or omissions in these contents.

The Providers further do not warrant, guarantee or make any representation regarding the safety, reliability, accuracy, correctness or completeness of these contents. The Providers shall not be liable for any direct, indirect, general, special, incidental or consequential damages (including — without limitation — data loss, lost revenues and lost profit) which may result from the inability to use or the correct or incorrect use, abuse, or misuse of these contents, even if the Providers have been informed of the possibilities of such damages. The Providers cannot assume any obligation or responsibility.

The use of these contents is forbidden in those places where the law does not allow this disclaimer to take full effect.

Our rights

We reserve the right to:

  1. modify or withdraw, temporarily or permanently, the Website (or any part of it) with or without notice to you, and you confirm that we shall not be liable to you or any third party for any modification to or withdrawal of the Website; and/or
  2. change these Conditions from time to time, and your continued use of the Website (or any part of it) following such change shall be deemed to be your acceptance of such change. It is your responsibility to check regularly to determine whether the Conditions have been changed. If you do not agree to any change to the Conditions then you must immediately stop using the Website.
  3. We will use our reasonable endeavours to maintain the Website. The Website is subject to change from time to time. You will not be eligible for any compensation because you cannot use any part of the Website, or because of a failure, suspension or withdrawal of all or part of the Website due to circumstances beyond our control.

Privacy

We are committed to protecting your privacy. Our full Privacy Policy sets out what we collect, how we use it and when we will disclose it.

Third-party links

In an attempt to provide increased value to our users, we may provide links to other websites or resources. You acknowledge and agree that we are not responsible for the availability of such external sites or resources, and do not endorse and are not responsible or liable, directly or indirectly, for the privacy practices or the content (including misrepresentative or defamatory content) of such websites, including (without limitation) any advertising, products or other materials or services on or available from such websites or resources, nor for any damage, loss or offence caused or alleged to be caused by, or in connection with, the use of or reliance on any such content, goods or services available on such external sites or resources.

Delivery policy

When you click to make a purchase with us, legal obligations arise, and your right to a refund of monies charged to your credit card or paid in any other way agreed by us is limited by these terms and conditions. You must not make any purchase through this site unless you understand and agree to all our terms and conditions. Once payment is made for the purchase, it is deemed that you have read and understood the terms and conditions for such purchase. If you have any queries, please contact us before making any purchase for any service through this website.

Please refer to the FAQ for product-specific information.

Shipping

Products are delivered electronically to the email address provided when making a purchase. In the event of purchasing a certified copy of a document, the document may be sent via registered mail and a tracking number will be provided.

Order processing

Order processing will not begin until we receive a confirmed order and full payment.

Refunds and returns policy

Please refer to the FAQ for product-specific information and the refund policy associated with the product. In the unlikely event that the information cannot be provided, we will provide a full refund to the credit card or bank account used.

Note that a “not found” result is classified by the Deeds Office as a successfully completed search and is charged for: confirming that a person or company owns no property in a given Deeds Office is itself the result many customers are paying for.

Payment options and pricing

All transactions are processed in South African Rands (ZAR). Unless otherwise specified, all prices are inclusive of VAT.

RealData Dynamics (Pty) Ltd, the operator of this website, reserves the right to change pricing at any time without prior notice.

Monitoring

We have the right, but not the obligation, to monitor any activity and content associated with the Website. We may investigate any reported violation of these Conditions or any complaint, and take any action that we deem appropriate (which may include, but is not limited to, issuing warnings, suspending, terminating or attaching conditions to your access, and/or removing any materials from the Website).

Law

These Conditions will be exclusively governed by and construed in accordance with the laws of South Africa, whose courts will have exclusive jurisdiction in any dispute, save that we have the right, at our sole discretion, to commence and pursue proceedings in alternative jurisdictions.

Updating of these terms and conditions

We reserve the right to change, modify, add to or remove from portions or the whole of these Terms and Conditions from time to time. Changes will become effective upon being posted to this Website. It is the user’s obligation to periodically check these Terms and Conditions for changes or updates. Continued use of this Website following the posting of changes or updates will be considered notice of the user’s acceptance to abide by and be bound by these Terms and Conditions, including such changes or updates.

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